Disconnection and low battery alert detection is disrupted for some sensors

Incident Report for SafetyCulture

Resolved

This incident has been resolved.
Posted Nov 05, 2025 - 06:49 UTC

Monitoring

A fix has been implemented, and we’re currently monitoring the results. You may start receiving delayed notifications now.
Posted Nov 05, 2025 - 05:52 UTC

Investigating

We are aware that some sensors may not send out alerts if they are disconnected or have a low battery.
We are currently investigating this issue.
Posted Nov 05, 2025 - 04:24 UTC
This incident affected: SafetyCulture (Sensors).