All Systems Operational

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Welcome to SafetyCulture's system status.

Status updates for SafetyCulture’s services and components

Virginia (US) Operational
90 days ago
99.98 % uptime
Today
iAuditor Mobile Operational
90 days ago
99.97 % uptime
Today
iAuditor Public API Operational
90 days ago
99.99 % uptime
Today
iAuditor Web Platform Operational
90 days ago
99.99 % uptime
Today
Sensors Operational
90 days ago
99.96 % uptime
Today
Sydney (AU) Operational
90 days ago
99.99 % uptime
Today
iAuditor Mobile Operational
90 days ago
99.98 % uptime
Today
iAuditor Public API Operational
90 days ago
100.0 % uptime
Today
iAuditor Web Platform Operational
90 days ago
100.0 % uptime
Today
Sensors Operational
90 days ago
99.97 % uptime
Today
Dublin (EU) Operational
90 days ago
99.99 % uptime
Today
iAuditor Mobile Operational
90 days ago
99.98 % uptime
Today
iAuditor Public API Operational
90 days ago
100.0 % uptime
Today
iAuditor Web Platform Operational
90 days ago
100.0 % uptime
Today
Sensors Operational
90 days ago
99.97 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jun 17, 2021
Resolved - This issue has been resolved. Thank you for your patience and understanding.
Jun 17, 13:01 AEST
Monitoring - We have identified an issue where push notifications failed to send for iAuditor mobile apps that are in Spanish and Portuguese. The issue started on June 16, 2021, and has been impacting notifications including sensors, inspection notifications, and schedule reminders.

A fix has been implemented and we're currently monitoring the results. We apologize for any inconvenience this has caused.
Jun 17, 12:06 AEST
Jun 16, 2021

No incidents reported.

Jun 15, 2021

No incidents reported.

Jun 14, 2021

No incidents reported.

Jun 13, 2021

No incidents reported.

Jun 12, 2021

No incidents reported.

Jun 11, 2021

No incidents reported.

Jun 10, 2021

No incidents reported.

Jun 9, 2021

No incidents reported.

Jun 8, 2021

No incidents reported.

Jun 7, 2021

No incidents reported.

Jun 6, 2021
Completed - The scheduled maintenance has been completed.
Jun 6, 11:54 AEST
Verifying - Verification is currently underway for the maintenance items.
Jun 6, 11:34 AEST
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Jun 6, 11:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 6, 10:00 AEST
Scheduled - SafetyCulture will be performing important upgrades on our systems during the maintenance window.

During the outage window, inspections undertaken on the web and on mobile devices may not immediately sync with the SafetyCulture iAuditor cloud based systems. Inspections started on mobile devices will still be saved along with any media items on the mobile device when the cloud systems are down for maintenance.

When the maintenance work is completed, these inspections and media will be able to sync to the iAuditor cloud services and become available on the web application (for sharing, exporting, reporting, API access etc). For most inspections this will occur automatically if the application is open on your mobile device.

If you need to trigger a manual sync you can do so by following the how to sync a device support article. https://support.safetyculture.com/system-technical-support/syncing/

During the outage window the sites listing feature will be partially unavailable to retrieve or update sites.
During the outage window the response sets feature will be partially unavailable.
During the outage window the actions feature will be temporarily unavailable.
During the outage window the analytics feature will have delayed data until inspections stored on a device are synced.
During the outage window public API users may receive HTTP 500 responses when interacting with product features via the API.

Maintenance Status Updates:

The maintenance progress will be reported on our status site https://status.safetyculture.com/
May 31, 09:08 AEST
Jun 5, 2021

No incidents reported.

Jun 4, 2021

No incidents reported.

Jun 3, 2021
Resolved - We have retrospectively identified an issue with the sending of push notifications from the 3rd June 2021 at 12:53 am GMT to 3rd June at 02:27 am GMT.

This outage impacted the sending of push notifications from our system including for sensors and scheduled inspection notifications.
During the outage window, all SMS and Email notifications were sent without issue.

We apologise for any issues in non receipt of push notifications during the outage.
Jun 3, 11:00 AEST