All Systems Operational

About This Site

Welcome to SafetyCulture's system status.

Status updates for SafetyCulture’s services and components

Uptime over the past 90 days. View historical uptime.
Virginia (US) Operational
90 days ago
99.97 % uptime
Today
iAuditor Mobile Operational
90 days ago
99.97 % uptime
Today
iAuditor Public API Operational
90 days ago
99.98 % uptime
Today
iAuditor Web Platform Operational
90 days ago
99.98 % uptime
Today
Sensors Operational
90 days ago
99.98 % uptime
Today
Sydney (AU) Operational
90 days ago
99.98 % uptime
Today
iAuditor Mobile Operational
90 days ago
99.97 % uptime
Today
iAuditor Public API Operational
90 days ago
99.99 % uptime
Today
iAuditor Web Platform Operational
90 days ago
99.99 % uptime
Today
Sensors Operational
90 days ago
99.99 % uptime
Today
Dublin (EU) Operational
90 days ago
99.95 % uptime
Today
iAuditor Mobile Operational
90 days ago
99.86 % uptime
Today
iAuditor Public API Operational
90 days ago
99.99 % uptime
Today
iAuditor Web Platform Operational
90 days ago
99.99 % uptime
Today
Sensors Operational
90 days ago
99.99 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Scheduled sensor service maintenance - Australian data center Aug 12, 11:00-14:00 AEST
We will be undergoing scheduled maintenance for our sensor service in the Australian data center. During this time:

> Sensors and weather data feeds in iAuditor (web and mobile) will be delayed.
> Sensor alert notifications will be unavailable.
> Weather information in reported issues will be unavailable.

We appreciate you for your patience and understanding.
Posted on Jul 21, 17:06 AEST
Past Incidents
Jul 30, 2021

No incidents reported today.

Jul 29, 2021
Unable to export inspection reports
Resolved - This incident is now resolved.
Jul 29, 13:13 AEST
Investigating - We are currently investigating an issue where when attempting to export inspection reports, will lead to an error.
Jul 29, 12:54 AEST
Scheduled sensor service maintenance - US data center
Completed - The scheduled maintenance has been completed.
Jul 29, 13:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 29, 11:00 AEST
Scheduled - We will be undergoing scheduled maintenance for our sensor service in the US data center. During this time:

> Sensors and weather data feeds in iAuditor (web and mobile) will be delayed.
> Sensor alert notifications will be unavailable.
> Weather information in reported issues will be unavailable.

We appreciate you for your patience and understanding.
Jul 21, 17:05 AEST
Jul 28, 2021

No incidents reported.

Jul 27, 2021

No incidents reported.

Jul 26, 2021
Scheduled Datastore Maintenance - EU Data Centre
Completed - The scheduled maintenance has been completed.
Jul 26, 12:00 AEST
Verifying - Verification is currently underway for the maintenance items.
Jul 26, 11:56 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 26, 09:00 AEST
Scheduled - SafetyCulture will be performing important upgrades on our systems during the maintenance window.

During the outage window, inspections undertaken on the web and on mobile devices may not immediately sync with the SafetyCulture iAuditor cloud based systems. Inspections started on mobile devices will still be saved along with any media items on the mobile device when the cloud systems are down for maintenance.

When the maintenance work is completed, these inspections and media will be able to sync to the iAuditor cloud services and become available on the web application (for sharing, exporting, reporting, API access etc). For most inspections this will occur automatically if the application is open on your mobile device.

If you need to trigger a manual sync you can do so by following the how to sync a device support article. https://support.safetyculture.com/system-technical-support/syncing/

During the outage window the sites listing feature will be partially unavailable to retrieve or update sites.
During the outage window the response sets feature will be partially unavailable.
During the outage window the issues feature will be temporarily unavailable.
During the outage window the actions feature will be temporarily unavailable.
During the outage window the analytics feature will have delayed data until inspections stored on a device are synced.
During the outage window public API users may receive HTTP 500 responses when interacting with product features via the API.

Maintenance Status Updates:

The maintenance progress will be reported on our status site https://status.safetyculture.com/
Jul 19, 16:44 AEST
Jul 25, 2021

No incidents reported.

Jul 24, 2021

No incidents reported.

Jul 23, 2021

No incidents reported.

Jul 22, 2021

No incidents reported.

Jul 21, 2021
Significant delays in loading on the web and mobile application
Resolved - This incident has been resolved.
Jul 21, 12:11 AEST
Update - We are currently investigating an issue where all systems will be slow to load. This can include logging in, downloading reports, and any interaction with the mobile application or the Web application.
Jul 21, 11:30 AEST
Investigating - We are currently investigating an issue where all systems will be slow to load. This can include logging in, downloading reports, and any interaction with the mobile application or the Web application.
Jul 21, 11:28 AEST
Mobile app not Syncing
Resolved - This incident has been resolved.
Jul 21, 12:10 AEST
Investigating - We're currently investigating issues being experienced with syncing from mobile that is providing a "Sync Failed" error message.
Jul 21, 03:20 AEST
Jul 20, 2021

No incidents reported.

Jul 19, 2021

No incidents reported.

Jul 18, 2021
Mobile notifications maintenance
Completed - The scheduled maintenance has been completed.
Jul 18, 13:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 18, 12:00 AEST
Scheduled - We will be undergoing scheduled maintenance during this time.

During this time, you won't be able to see your notifications on the mobile app and new notifications you receive may be delayed by up to two minutes.
Jul 12, 16:27 AEST
Jul 17, 2021

No incidents reported.

Jul 16, 2021

No incidents reported.

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