Update - A fix has now been released and is available to download in app version 26.18.02 on the App Store.

We appreciate your patience and will continue to monitor the issue.

May 13, 2026 - 07:45 UTC
Update - We have identified the root cause of this issue and prepared a fix. We are currently awaiting approval for the updated iOS app version before it can be made available in the App Store. We appreciate your patience and will share a further update as soon as it is available.
May 13, 2026 - 00:41 UTC
Update - We have identified the root cause of this issue and a fix is on its way. We appreciate your patience and will share a further update once it is available.
May 11, 2026 - 23:48 UTC
Identified - The issue has been identified and a fix is being implemented.
May 11, 2026 - 09:17 UTC
Update - We're continuing to investigate the issue affecting the latest version of the SafetyCulture iOS app. Our engineering team is actively working to identify the root cause. We appreciate your patience and will provide a further update as soon as we have more information.

As a reminder, the web app remains fully functional and can be used in the meantime.

May 11, 2026 - 03:48 UTC
Investigating - We're aware of an issue affecting the latest version of the SafetyCulture iOS app. Some users may experience the app becoming unresponsive or screens getting stuck in a loading state. The web app is unaffected and fully functional.

Our engineering team is investigating and we'll share an update as soon as we have one.

May 10, 2026 - 23:43 UTC

About This Site

Welcome to SafetyCulture's system status – status updates for SafetyCulture’s services and components.

SafetyCulture Major Outage
90 days ago
99.75 % uptime
Today
Inspections Operational
90 days ago
99.95 % uptime
Today
Issues Operational
90 days ago
99.95 % uptime
Today
Sensors Operational
90 days ago
99.78 % uptime
Today
Assets Operational
90 days ago
100.0 % uptime
Today
Analytics Operational
90 days ago
100.0 % uptime
Today
Public Library Operational
90 days ago
100.0 % uptime
Today
Heads Up Operational
90 days ago
100.0 % uptime
Today
Public API Operational
90 days ago
99.99 % uptime
Today
Mobile App Major Outage
90 days ago
96.88 % uptime
Today
Web Platform Operational
90 days ago
99.99 % uptime
Today
Training Operational
90 days ago
99.98 % uptime
Today
Actions Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
90 days ago
99.99 % uptime
Today
Website Operational
90 days ago
100.0 % uptime
Today
SHEQSY Operational
90 days ago
99.98 % uptime
Today
SHEQSY App Operational
90 days ago
99.96 % uptime
Today
SHEQSY Dashboard Operational
90 days ago
99.96 % uptime
Today
SHEQSY API's Operational
90 days ago
100.0 % uptime
Today
SHEQSY 24/7 Monitoring Operational
90 days ago
100.0 % uptime
Today
SHEQSY Satellite Devices Operational
90 days ago
100.0 % uptime
Today
SHEQSY Notifications Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
May 13, 2026

Unresolved incident: Some customers are unable to load the iOS app.

May 12, 2026
Resolved - This incident has been resolved.
May 12, 12:47 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
May 12, 10:17 UTC
Identified - The issue has been identified and a fix is being implemented.
May 12, 10:08 UTC
Investigating - We are currently aware of an issue where some users are unable to log in using SSO.

We are investigating this issue.

May 12, 09:42 UTC
May 11, 2026
May 10, 2026
May 9, 2026

No incidents reported.

May 8, 2026

No incidents reported.

May 7, 2026

No incidents reported.

May 6, 2026

No incidents reported.

May 5, 2026

No incidents reported.

May 4, 2026

No incidents reported.

May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.

May 1, 2026

No incidents reported.

Apr 30, 2026
Resolved - This incident has been resolved.
Apr 30, 12:05 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 30, 11:58 UTC
Identified - The issue has been identified and a fix is being implemented.
Apr 30, 10:48 UTC
Update - We are currently aware that video playback is experiencing issues across some features on web and mobile.

We are continuing to investigate this issue.

Apr 30, 10:20 UTC
Investigating - We are currently aware of an issue where some HeadsUp videos are not loading.

We are currently investigating this issue.

Apr 30, 09:50 UTC
Apr 29, 2026
Resolved - This incident has been resolved.
Apr 29, 12:15 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 28, 18:45 UTC
Investigating - We are aware of an issue where one of our sensor providers is experiencing a service outage.

We're monitoring the impact, and we will provide further updates when available.

Apr 28, 11:16 UTC