A fix has now been released and is available to download in app version 26.18.02 on the App Store.
We appreciate your patience and will continue to monitor the issue.
Posted May 13, 2026 - 07:45 UTC
Update
We have identified the root cause of this issue and prepared a fix. We are currently awaiting approval for the updated iOS app version before it can be made available in the App Store. We appreciate your patience and will share a further update as soon as it is available.
Posted May 13, 2026 - 00:41 UTC
Update
We have identified the root cause of this issue and a fix is on its way. We appreciate your patience and will share a further update once it is available.
Posted May 11, 2026 - 23:48 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted May 11, 2026 - 09:17 UTC
Update
We're continuing to investigate the issue affecting the latest version of the SafetyCulture iOS app. Our engineering team is actively working to identify the root cause. We appreciate your patience and will provide a further update as soon as we have more information.
As a reminder, the web app remains fully functional and can be used in the meantime.
Posted May 11, 2026 - 03:48 UTC
Investigating
We're aware of an issue affecting the latest version of the SafetyCulture iOS app. Some users may experience the app becoming unresponsive or screens getting stuck in a loading state. The web app is unaffected and fully functional.
Our engineering team is investigating and we'll share an update as soon as we have one.
Posted May 10, 2026 - 23:43 UTC
This incident affects: SafetyCulture (Mobile App).