Failure when creating via AI

Incident Report for SafetyCulture

Resolved

This incident has been resolved.
Posted Oct 20, 2023 - 04:39 UTC

Monitoring

The root cause of the outage impacting our features using AI has been resolved.

We will continue to monitor this closely.
Posted Oct 20, 2023 - 04:01 UTC

Investigating

We’re aware of an ongoing outage with our third party provider impacting SafetyCulture features using AI.

We are currently monitoring this and apologise for the inconvenience
Posted Oct 20, 2023 - 01:58 UTC
This incident affected: SafetyCulture (Inspections, Issues, Sensors, Assets, Analytics, Public Library, Heads Up, Public API, Mobile App, Web Platform, Training, Actions, Integrations).