Data Processing Delays - Reporting Tools Affected

Incident Report for SafetyCulture

Resolved

This incident has been resolved.
Posted Sep 30, 2021 - 17:26 UTC

Update

Most of the services have been restored. We're still investigating an issue with exporting from the website.
Posted Sep 30, 2021 - 16:13 UTC

Update

This outage is still ongoing and we are continuing to investigate it.

We apologise for any inconvenience this may cause.
Posted Sep 30, 2021 - 15:08 UTC

Investigating

Our data processing infrastructure is running behind which is causing inaccuracies in the reporting tools. No data has been lost and the system should be caught up shortly.
Posted Sep 30, 2021 - 14:28 UTC
This incident affected: SafetyCulture (Mobile App, Web Platform).
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