Unable to upgrade/downgrade seats via the user profile in iAuditor.
Incident Report for SafetyCulture
This incident has been resolved.
Posted Oct 26, 2022 - 12:39 UTC
We are currently investigating this issue. However, as a workaround, you can deactivate the user in the organisation and then reactivate them in the seat type that is needed.
Posted Oct 26, 2022 - 09:55 UTC
This incident affected: SafetyCulture (formerly iAuditor) (Web Platform).