Unable to upgrade/downgrade seats via the user profile in iAuditor.

Incident Report for SafetyCulture

Resolved

This incident has been resolved.

Posted Oct 26, 2022 - 12:39 UTC

Investigating

We are currently investigating this issue. However, as a workaround, you can deactivate the user in the organisation and then reactivate them in the seat type that is needed.

Posted Oct 26, 2022 - 09:55 UTC

This incident affected: SafetyCulture (formerly iAuditor) (Web Platform).