Templates and Inspections Listing not available for some users

Incident Report for SafetyCulture

Resolved

Incident is now resolved. All Template and Audit listing are up to date and refreshing correctly.
Posted Jun 03, 2019 - 03:57 UTC

Update

Template lists are now up to date and displaying correctly. The inspection listing is still being updated and we currently expect this to be completed by approximately 15:00 AEST. We will continue to update as this process progresses.
Posted Jun 03, 2019 - 03:27 UTC

Identified

We have identified the issue and restoration of the Template and Audit listings by our engineering team is in progress.
Posted Jun 03, 2019 - 01:51 UTC

Update

We are continuing to investigate this issue.
Posted Jun 03, 2019 - 01:27 UTC

Investigating

We are currently experiencing issues with displaying the Templates and Inspections listings in iAuditor for users in our US Data Centre. Our engineering team are working to restore service.
Posted Jun 03, 2019 - 01:26 UTC
This incident affected: SafetyCulture (Mobile App, Web Platform).