Outage | Support chat and email services

Incident Report for SafetyCulture

Resolved

This incident has been resolved.
Posted Oct 14, 2021 - 23:48 UTC

Update

We are continuing to monitor for any further issues.
Posted Oct 14, 2021 - 18:52 UTC

Update

We are continuing to monitor for any further issues.
Posted Oct 14, 2021 - 18:16 UTC

Monitoring

A fix has been implemented and we are monitoring the systems.
Posted Oct 14, 2021 - 15:42 UTC

Investigating

We're experiencing an issue with our Support chat and emails services which is being investigated.
Posted Oct 14, 2021 - 15:04 UTC
This incident affected: SafetyCulture (Sensors, Public API, Mobile App, Web Platform).