Location feature currently offline

Incident Report for SafetyCulture

Resolved

This incident has been resolved.

Posted Nov 24, 2022 - 22:51 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 24, 2022 - 22:10 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Nov 24, 2022 - 21:54 UTC

Update

We are continuing to investigate this issue.

Posted Nov 24, 2022 - 21:53 UTC

Investigating

We are currently investigation this issue wherein our location feature/picker is offline.

You may get the following message/error from:

Inspections: Map not ready. Please wait a moment and try again
Issues & Sensors: Oops! Something went wrong.

Posted Nov 24, 2022 - 18:14 UTC

This incident affected: Sydney (AU) (SafetyCulture Web Platform, Sensors), Virginia (US) (SafetyCulture Web Platform, Sensors), and Dublin (EU) (SafetyCulture Web Platform, Sensors).