Some SMS notifications failed to send

Incident Report for SafetyCulture

Resolved

This incident has been resolved.
Posted Jan 27, 2026 - 01:52 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Jan 27, 2026 - 00:44 UTC

Investigating

We are aware that SMS notifications were not sent to some users.

Our engineers are currently investigating the issue.
Posted Jan 27, 2026 - 00:21 UTC
This incident affected: SafetyCulture (Inspections, Issues, Sensors, Assets, Analytics, Public Library, Heads Up, Public API, Mobile App, Web Platform, Training, Actions, Integrations, Website).
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